Back to Unloop
TERMS OF SERVICE

Terms of Service

Last updated: September 6, 2026

Welcome to Unloop. By accessing or using our website at unloop.life and our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use Unloop.

1. Important Disclaimer — Not a Medical Tool

Unloop is a self-reflection and cognitive clarity tool. It is NOT a substitute for professional medical advice, diagnosis, therapy, or psychiatric care.

If you are experiencing a mental health crisis, please contact the 988 Suicide & Crisis Lifeline (call or text 988) or your local emergency services immediately.

2. Description of Service

Unloop provides an AI-powered tool that helps you process overwhelming thoughts by separating facts from interpretations, identifying cognitive patterns, and generating grounded next steps. The service uses artificial intelligence to assist with self-reflection and is designed for personal cognitive grounding, not clinical treatment.

3. Account Registration

To use certain features of Unloop, you must create an account using your email address or by signing in with Google. You are responsible for:

  • Providing accurate and complete registration information
  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account

4. Acceptable Use

You agree not to:

  • Use Unloop for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the service or its infrastructure
  • Use automated systems (bots, scrapers) to access the service without our permission
  • Reverse-engineer, decompile, or disassemble any part of the service

5. Intellectual Property

Your Content

You retain ownership of the thoughts, reflections, and entries you submit to Unloop. By using the service, you grant us a limited license to process your content solely for the purpose of providing the service to you.

Our Content

The Unloop name, logo, website design, AI-generated reports, and all related intellectual property are owned by Unloop. You may not copy, reproduce, or distribute our content without prior written permission.

6. Subscriptions & Payments

Unloop may offer free and paid subscription tiers. If you purchase a paid subscription:

  • Payment is processed securely by our third-party payment processor (Lemon Squeezy)
  • Subscriptions renew automatically unless cancelled before the renewal date
  • You may cancel your subscription at any time through your account settings or the payment processor
  • Refunds are handled on a case-by-case basis — contact us at hello@unloop.life

7. AI-Generated Content

Clarity reports and insights generated by Unloop are produced by artificial intelligence. While we strive for accuracy and helpfulness, AI-generated content:

  • May not always be accurate or complete
  • Should not be treated as professional advice (medical, legal, financial, or otherwise)
  • Is provided "as is" for self-reflection purposes only
  • Should be used as one input among many in your decision-making

8. Limitation of Liability

To the fullest extent permitted by applicable law, Unloop and its creators, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profits, or damages arising from your use of the service.

The service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Termination

We reserve the right to suspend or terminate your access to Unloop at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

You may delete your account at any time by contacting us at hello@unloop.life. Upon deletion, your personal data will be removed in accordance with our Privacy Policy.

10. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the revised Terms on this page. Your continued use of Unloop after changes are posted constitutes acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

12. Contact Us

If you have questions about these Terms, please reach out:

Unloop

Email: hello@unloop.life